Why creating a culture of value is so important

Organisational culture is a powerful dynamic within any business. It may not be discussed on a daily basis, but it is ever-present and can make or break a company. 

Put simply, culture is the set of beliefs and attitudes about the way things are done in the workplace. It allows employees to understand the dynamics of the organisation they work for, adapt to working practices, find a common purpose with their colleagues and share ideas and communicate feedback or voice concerns. A strong culture reinforces employees’ confidence in their work, keeps them motivated and inspires them to do their best.

Companies that are investing time and resources into building a culture of value are, understandably therefore, seeing an increase in employee engagement, elevated levels of productivity and decreased staff turnover – a win/win scenario for all concerned!

ISO 14001 Environmental management systems

Leading infrastructure specialist, Technology Powered Services (TPS) recognises the powerful role that organisational culture plays within their own business and is dedicated to creating an environment that fully supports all aspects of Health, Safety, Environment and Quality (HSEQ).

This commitment ensures the correct processes are in place to provide consistently high-quality service delivery in all areas, without compromising on the health and safety of employees or the conditions of their daily working environment.  

As such the company has devoted itself to gaining accreditation of a number of standards including; the ISO 9001 Quality Management System, the ISO 45001 and 45003 relating to Occupational Health and Safety Management and the ISO 14001 – the internationally recognised standard for Environmental Management Systems (EMS).

The company has also become a member of the Royal Society for the Prevention of Accidents (ROSPA), a member of the Fibreoptic Industry Association (FIA), gained NICEIC certification and accreditation to CHAS, the Contractors Health and Safety Assessment Scheme.

This industry-leading standard for procurement is a widely recognised and trusted scheme and form of assessment, requiring those who seek accreditation to prove that staff are receiving the correct safety training and able to operate a safe working environment for all who come into contact with the business. Whilst raising the benchmark for risk management standards, the accreditation also helps to create the correct safety culture amongst employees and provides peace of mind that they are working within a safe  environment at all times.   

Committed to employee wellbeing

TPS’s commitment to employee welfare has also led to them becoming a gold member of the Workplace Mental Health Charter. This social movement was founded to change the way people think and act about mental health and sets out to raise awareness of the issues that employees may face.

It recognises that fear of judgement, shame and isolation make mental health challenges even harder and aims to assist those in work and community environments, to deliver change and end the stigma surrounding this topic for good.

It is this human factor that is now paving the way for change amongst so many successful businesses. Companies are realising that the top-down, autocratic approach for creating organisational culture no longer serves. The pandemic highlighted the need to be able to adapt quickly and remain flexible to evolving circumstances, which revolutionised how management interacted with their employees and how co-workers connected with each other. 

The well-documented, high-profile culture crises within organisations such as Uber and Wells Fargo have also ensured the topic has grown in importance. Findings showed drastic failings within the organisational culture of both companies, resulting in employees being forced into taking personal and professional risks to maintain their jobs.

These cases, whilst extreme, have demonstrated the need to make culture a strategic priority within today’s organisations. It is now recognised that the spoken and unspoken ‘how things are done’ approach affects every aspect of an employee’s work and can ultimately make the difference between a business delivering on strategy and reaching its goals, or failing to do so. 

Companies, such as TPS, that are investing time and resources into building a culture of value are seeing tangible results and these are impacting both the business’s reputation and bottom line profits through four key areas; increased employee engagement, reduced levels of turnover, greater productivity and enhanced brand identity. 

Increased employee engagement

TPS adopts a culture that is driven by a clear strategy and set of expectations, to motivate and inspire employees to be more engaged in their work activities and interactions with others. This in turn fosters greater levels of teamwork, community and inclusivity increasing both engagement and productivity levels.

According to a survey by specialist recruitment company Robert-Walters, 90% of over 1,000 UK professionals and hiring managers, reported greater job satisfaction where they felt the company culture fully supported them.

Reduced levels of turnover

Employees who feel respected and valued within a company are less likely to look for reasons to leave. The Robert-Walters study found that 78% of respondents indicated an increased respect for companies where it was demonstrated that culture was a priority.

TPS ensures that individual goals and team achievements are recognised and places great emphasis on creating a sense of community and shared accomplishment.

Greater productivity

The company is dedicated to ensuring staff have the correct working conditions, appropriate resources and tools for the job, which improves performance levels throughout the business.

TPS brings employees with the same or similar skill-sets together to also boost productivity as it allows for greater problem-solving abilities and a general sharing of knowledge and ideas.

Improved brand identity

Studies have shown that potential candidates now research the company they are considering working for far more than ever before, with some admitting they would not take an offer of employment if the organisation’s culture did not appear to match their values.

As a leading infrastructure service provider, TPS works hard to demonstrate a strong and healthy internal culture in order to create a more powerful brand identity. It believes that in doing so, its employees have increased engagement, which ultimately leads to the success of the company and its continued growth.

TPS’s investment into all aspects of Health, Safety, Environment and Quality demonstrates just how committed the company is to both its workforce and clients. Culture is very firmly at the heart of the organisation and will remain a strategic priority that is continually redefined and developed as the business grows. 

TPS (Technology Powered Services) has an industry wide reputation for delivering exceptional infrastructure, connectivity and technological solutions. The company also offers a comprehensive range of Break-Fix, Testing and Maintenance services including reactive 24/7 Engineer Call-Out with guaranteed response times.