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Call out

Fast 24/7 call out response to safeguard businesses of all sizes

Operating UK Wide

Operating UK wide, our network of specialist engineers are available for 24/7 call out, 365 days a year. Our highly responsive after-care services provide exactly the right level of technical assurance and incident management needed to safeguard your business.

In the event of a critical fault or urgent system issue our highly-skilled engineering team will be on hand to ensure any emergency maintenance required is carried out as swiftly as possible to get you back up and running.

Our 24/7 call outcall out service operates 365 days a year providing the reassurance that should an incident arise, help will be available quickly. With a UK-wide network of engineers and a technical support line to ensure the issue is addressed with immediate effect, you can be assured of a round-the-clock service with a fast response.

Call Out

In the event of an emergency situation, simply contact the 24/7 call out help desk on the centralised telephone number. Out-of-hours call notification is provided immediately to the duty team, who will establish with you exactly what the issue is. This will then be passed on to an engineer who is closest geographically at the time and is either familiar with the business or has the closest skill-match to the issue reported.

Response Times:

TPS will respond to any national emergency call-out within the minimum Service Level Agreement (SLA) industry standard response time of four hours.


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